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1.9

I moved into Briarwood Apartments at State College a few months ago for a short term lease till a more permanent apartment could become available. Since move in, there have been ROACHES everywhere!

In my food, in the bathroom, even in my bed! I contacted them to bring in an exterminator, which they did. The following day, I find dozens of newborn roaches in my bathtub!!! The problem has continued and has gotten worse.

As my date for a new lease approaches, I went to the office to talk with them about the transfer. They are trying to charge me for 12 days of rent for an apartment that will be vacant and no longer in my possession! How is it that they can do that?! I raised my concern to the office and was waiting on a call from the property manager that never came.

$429 for a place that would be empty!!!!! Talk about poor customer satisfaction!!!! I even tried to find a phone number for the corporate office in King of Prussia, that number was nowhere to be found!

I am really, really mad at this whole situation! When the leases were talked about, it was said in the meeting that it would be a straight swap of places, FAR FROM!

Reason of review: Bad quality.

Morgan Properties Pros: Maintinence guys are friendly.

Morgan Properties Cons: Unresponsiveness of management, Bad faith business practices.

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kboland

I apologize for the situation you have been living in. Please contact me at kim@morganproperties.com with your name and apartment number so I may get someone over to your home to take care of the concerns in your apartment.

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