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On December 30th The Preserve at Owings Mill Crossing had a special going on by December 31st. The special ways $500 security deposit by December 31st.

During my application and leasing process the First black Lady who is a twin did my application incorrectly which cost me $30 and asked me to do another application for another $30 as if money grew on trees. She put the data incorrectly into the 3rd party application system. I am an guardian by court order for someone and was taking care of my family member resident. But she put my name in the application instead if good name.

No that's not correctly I told her. She refuse to take a copy of the Baltimore county Court order with the seal on it showing that I am the guardian. She told her supervisor that she strutted the document but truly she never took a copy of it. Instead she said I don't need that.

She refuse to reimburse for the 30.00 after I corrected her. I was told I would have to purchase another $30 to do the application over because she had no way of contacting the third party and it editing the application. And I did get another application money order for $30.00 smh But that's no ALL The next day and next day and next day a total of 5 days. Whenever i contacted the staff either I was disconnected and or I was sent out to get more documents.

Ok I did. But this is the straw that broke the camel's back OR hot supervisor is a dummy tip listen to this. Once the supervisor became available we had a conference together and this is what I learned. I spoke to her supervisor.

She read the pension document. And from that document She Said " the document said he will no longer received his pension money. I read it to her because it does not say that. She said I have insulted her.

Well she should be insulted because she can't read . SMH// Fire Them 3 black girls now All. No wonder the company has many complaints against them. The supervisor lady actually read the documents she could not comprehend.

I asked her what was the understanding . I had explain the definition of each paragraph and she still said no this means you my father would no longer get any more pension. My father is not dead. Someone from the Corp.

Office needs to review my folder which all my documents were not in over The Preserve on brookebury Drive in Reisterstown Maryland 21136. It was discrimination. I believe that these three black ladies need to get their application review of qualification plus job description and reviewed it again a second time. Lack of experience.

I don't have time for these girls messing with me in these street as I take care of profound business affairs for a love one. Lack of Education does effect everyone. How did they get hired. Please contact me soon.

Thank you and I look forward in hearing from you at dhabtw@***.com.

I will also report my experience to The BBB so other consumers will be alert. Sincerely Darlene Taylor- Williams

Reason of review: Poor customer service.

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Guest

this place is *** horrible

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