King Of Prussia, Pennsylvania
100% full Not resolved
Customer service

Update by user Oct 01, 2015

I must say, people from Morgan property responded really well to my review.Somebody from corporate called me and connected me to the leasing office.

They sent me all details and I realized that I landed into wrong calculation by looking at the half ledger. When they sent me the full ledger everything matched up. Now the only open issue is the charges with carpet damage.

I am sure this will also be addressed upto my satisfaction.Thanks to Morgan property to quickly address my concerns.

Original review posted by user Sep 18, 2015

I have received the statement credit for my apartment 255-101, which I vacated on 07/31/2015. The statement seems to be wrong. Can you please check it? I am attaching it here.

First of all Rent is applied twice on 07/01. I had already pointed it out to you and you told me that you have taken care of it by reversing it. However the reversal did not reflect here. I had extended my lease for July and my rent for July was 1613. So you have to reverse 1330 which was charged incorrectly.

Secondly, you have charged 160 USD for tier 2 carpet cleaning. Can you please tell me what was wrong with it? We had covered the total carpet using our own carpet and the carpet had no damage except for a round mark in-front of master bedroom toilet. This was pre-existing and I had the move in sheet which clearly indicates the carpet was damaged. I also have picture of the same damage with date 5th July 2014, (my move in date).

Lastly my statement shows estimated water sewer, estimated Electric and service fee (dated 04/23/2015 to 06/30/2015) what is this for? I have no due what so ever. Please find the total rent paid by me below... So these amounts need to be reversed as well.

Date Expense Rent Amount

5-Jul-14 Rent 1290.00

1-Aug-14 Rent 1279.36

1-Sep-14 Rent 1479.92

1-Oct-14 Rent 1266.16

3-Nov-14 Rent 1444.07

2-Dec-14 Rent 1341.97

1-Jan-15 Rent 1558.86

1-Feb-15 Rent 1464.48

1-Mar-15 Rent 1463.23

1-Apr-15 Rent 1464.04

4-May-15 Rent 1446.15

1-Jun-15 Rent 1438.73

1-Jul-15 Rent 2183.00

I have all the receipts, all the bills and all the pictures, in case you want any proof.

Review about: Morgan Properties Apartment Rental.

Reason of review: Poor customer service.

Monetary Loss: $1500.

Preferred solution: Let the company propose a solution.

I liked: Location, Children park, Landscape, Area, Locality.

I didn't like: Policies, Pricing, Facilities, Managers, Maintenance.

Had an Experience with Morgan Properties?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Hi Kim,

Thank you very much for the response. I had tried to contact Diane from Kingswood but no response to my email so far. I have sent you the details to your email.

Blue Bell, Pennsylvania, United States #1037866
Morgan Properties Verified Representative

Good Morning- I am not able to tell which property you were a resident of by this invoice as we have two properties in KOP. please email me at and i will get you the answers to all of your questions. thanks Kim

You May Also Like

Morgan Properties - Review in Real Estate category Morgan Properties "Happy ThanksGiving! My name is terrileigh belle chwastyk im at 252 Woodhill, dr Apt.B Glen Burnie, Mx. 21061 410.269.3657 Yes, its been a year sence i told you about the man upstairs he bangs, he..." Read more Review about Morgan Properties Cedar Gardens And Towers Apartments from Washington, District Of Columbia Morgan Properties "I was a recent Tenant of Morgan Properties Cedar Gardens in Baltimore Maryland. I had an incident where my ceiling in the main bathroom began to leak and mold. I..." Read more Morgan Properties - Rental Office Incompetence Morgan Properties "To begin with I pay my rent on Friday, August 5, 2016. Why did I received a sheriff letter along with a court paper saying I didn't pay my..." Read more Morgan Properties - Home Leasing Review Morgan Properties "I have been a resident at Taylor Park Apartments in Parkville, MD for three years now. I asked a year and a half ago for maintenance to fix my leaky..." Read more Terminix tried to trick me into canceling my policy and voiding my warranty coverage, when I refused they canceled my policy anyway. Terminix "Terminix tried to trick me into canceling my policy and voiding my warranty coverage, when I refused they canceled my policy anyway. My house has been covered by the Terminix..." Read more Rodan and Fields - LASH BOOST - Consumers Beware!! Rodan and Fields "Curious- why does last boost contain lye? And people put this on their eyes! ("Sodium hydroxide"- NaOH).... Although caustic soda is not a systemic toxin, it is however extremely corrosive..." Read more American Homes 4 Rent - Rental nightmare! American Homes 4 Rent "We have dealt with roaches immediately after moving into the house, they also sent out a crappy contractor to repair some plumbing, flooded our house, then proceeded to tell us..." Read more Lkq Corporation - Horrible Lkq Corporation "Everytime me and my husband go to the LKQ in Tampa the new short mexican guy is rude and really needs to learn management skills he has none. The other..." Read more