At move in inspection it was noted that the carpet was dirty and needed to be replaced, i was told that they would have maintenance come out and clean it; needless to say it never happened. Secondly it was noted that the intercom system in apt does not work to talk, listen or allow visitors access i was told it was going to get repaired; it was never fixed.
Plumbing was backed up in building where outside dirt was coming in through pipes, i was told that it was from what the building is discarding and we as a building need to do better with proper disposal. Vandessa from the Towers where you call in your issues is ignorant, rude and disrespectful. The leasing office makes the experience appear wonderful when you apply however once you are a resident and no longer deal with that office it is *** to get anything accomplished without being belittled yet you are the paying consumer and resident.
Just awful place to live. They threaten towing however there is a 18 wheeler that parks nightly in our court illegally taking up several spaces where we are already limited and nothing is done.
Product or Service Mentioned: Morgan Properties Apartment Rental.
Reason of review: Poor customer service.
Preferred solution: move.
I didn't like: Worst rental experience.