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2.3

All of the Maintenance persons are great except one, who decided to make an "executive decision" and enter our apartment withOUT any notice, unannounced, just to place a Radon test so that they would meet some deadline with an inspection. He walked in while I wasn't home, and my boyfriend was in the SHOWER, and left the test and one of MY Post It notes on a side table.

He had NO right to unlock our door and come in, since it wasn't an EMERGENCY (fire, flood etc). I complained to the office, and they did nothing. I complained to Morgan Management headquarters, and they did nothing. I had to have someone email the VP to get an apology and for someone to take me seriously.

The office staff after that were rude and never had time to speak to me about anything...overworked, don't check their voicemails, etc.

Just rude and have 0 customer service. They kiss your butt until you move in, and then they act like you are bothering them, afterward.

Reason of review: Poor customer service.

Morgan Properties Pros: All of the maintenance team except one person named joel, Rent was reasonable for having two pets.

Morgan Properties Cons: That they take so long to fix things, No pride in the outside landscaping etc, Construction constant takes away from use of patio or crtyard, Outside lights need to be fixed, Balconies and patios all need to be painted.

Location: Edison, New Jersey

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kboland

I do apologize that someone entered your home with out your knowledge. Please let me know what community you call home and your name so i may look into this. You can reach me at kim@morgan-properites.com

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